1. Who We Are
NoMissedPatients-com LLC (“Company,” “we,” “us,” or “our”) operates the website [localedgeusa.com] and provides web design, development, and related digital services. we recently changed our business name. We will align our legal business name with the formal name in the near future. Our contact details are at the end of this policy.
2. What Information We Collect
We may collect the following types of information:
2.1 Information You Give Us
Contact & billing information: name, email address, phone number, postal address, payment details (processed securely by third-party payment gateways).
Project-related content: text, images, logos, login credentials, and other materials you provide for website development.
Communications: messages you send us via contact forms, email, or chat.
2.2 Information We Automatically Collect
Usage data: IP address, browser type, referring pages, pages visited, time and date of visits (via cookies and analytics tools – see Section 6).
Device information: operating system, screen resolution, language preferences.
2.3 Information from Third Parties
When you authorize integrations (e.g., Google Drive, hosting control panels) we may receive access tokens or basic account info – but never your password.
3. How We Use Your Information
We use your data to:
Provide web design, development, and maintenance services.
Communicate with you about projects, invoices, and support requests.
Process payments and prevent fraud.
Improve our website and services (e.g., analyze traffic patterns).
Comply with legal obligations (e.g., tax records, data breach notifications).
4. Legal Bases for Processing (GDPR compliance)
If you are in the European Economic Area, we process your data under one of these legal bases:
PurposeLegal BasisPerforming a contract (designing your website)Contract performanceSending invoices and administrative messagesLegitimate interest or legal obligationMarketing communications (with opt-out)Consent or legitimate interestAnalytics & cookiesConsent (for non-essential cookies)
5. How We Share Your Information
We do not sell your personal data. We may share data with:
Service providers: hosting companies, email platforms, project management tools, payment processors (e.g., Stripe, PayPal), analytics providers (e.g., Google Analytics). They act as processors and are bound by confidentiality agreements.
Legal authorities: if required by law, court order, or to protect our rights or safety.
Business transfers: in case of merger, acquisition, or bankruptcy – you will be notified.
6. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences (e.g., cookie consent).
Analyze site usage (Google Analytics – anonymized IP).
Enable basic site functionality.
You can control cookies via your browser settings. Disabling essential cookies may break certain features. For non-essential cookies, we request your consent via a cookie banner.
7. Data Retention
We keep your personal data only as long as necessary:
Project data: for the duration of our contract + [6] years for tax/legal purposes.
Contact form submissions: [12] months.
Analytics data: [26] months (Google Analytics default).
After that, data is anonymized or deleted.
8. Your Rights (GDPR, CCPA, and similar)
Depending on your location, you may have the right to:
Access – request a copy of your data.
Rectification – correct inaccurate data.
Erasure – request deletion (“right to be forgotten”).
Restrict processing – limit how we use your data.
Data portability – receive your data in a machine-readable format.
Object – stop processing for direct marketing.
Withdraw consent – where consent is the legal basis.
To exercise these rights, email us at [[email protected]]. We will respond within [30] days.
9. Data Security
We take reasonable measures to protect your data:
SSL encryption on our website.
Access controls and strong passwords for internal systems.
Regular software updates and backups.
However, no internet transmission is 100% secure. You share data at your own risk.
10. International Data Transfers
If you are outside [Your Country], your data may be transferred to and processed in [Your Country] or other countries where our service providers operate. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.
11. Children’s Privacy
Our services are not directed to children under [16]. We do not knowingly collect data from minors. If you believe a child has provided us with data, contact us to delete it.
12. Third-Party Links
Our website or client projects may contain links to external sites (e.g., social media, payment gateways). We are not responsible for their privacy practices – please review their policies separately.
13. Changes to This Privacy Policy
We may update this policy. Material changes will be notified via:
A banner on our website.
Email (if we have your address).
The “Last updated” date at the top will reflect the change.
14. Contact Us
For privacy-related questions or to exercise your rights:
Site: LocalEdgeUSA.com
Email: [email protected]
Address: 930 King George Blvd, South Euclid, OH 44121
Phone: (216) 403-8002